Metric Tree Labs Transforms Pay10’s Vendor Admin Panel with React.js for Enhanced User Experience
Introduction
Pay10 https://www.pay10.com/, a digital financial services company owned by Bhartipay Services Private Limited, recognized the need to revamp its existing vendor admin panel to provide an improved user experience (UX) and streamline its operations. To achieve this goal, Pay10 partnered with Metric Tree Labs (MTL), a leading software development agency. MTL collaborated with Pay10 to redesign the vendor admin panel using React.js, a popular JavaScript library known for its flexibility and performance. This case study showcases MTL’s collaboration with Pay10 in transforming their vendor admin panel into a user-centric and efficient interface.
Location
India
Industry
Finance
Platform
Web & Mobile
Background
Pay10’s existing vendor admin panel posed usability challenges and lacked a seamless and intuitive UX. Pay10 aimed to enhance the panel’s design and functionality to improve vendor satisfaction, streamline workflows, and boost productivity. Seeking the expertise of MTL, known for its proficiency in UX design and development, Pay10 embarked on the journey to revamp its vendor admin panel.
Challenges
- User Experience Design Revamp: The existing vendor admin panel required a complete redesign of its user interface (UI) and UX to provide an intuitive and efficient experience for vendors.
- Seamless Integration: The new design had to seamlessly integrate with Pay10’s existing backend systems to ensure data synchronization and compatibility.
- Responsive and Scalable UI: The revamped interface needed to be responsive, providing a consistent user experience across various devices, while also being scalable to accommodate future growth.
- Efficient Front-end Development: The implementation of the new design using React.js required expertise in JavaScript and React.js development to create a performant and robust front-end application.
Solution
MTL collaborated closely with Pay10 to understand their requirements, target users, and operational needs. Leveraging their expertise in UX design and React.js development, MTL provided the following solutions:
- User Research and Wireframing: MTL conducted comprehensive user research to identify pain points and gather requirements from vendors. Based on the insights obtained, MTL created wireframes and prototypes to visualize the revamped vendor admin panel.
- Intuitive UI Design: MTL designed an intuitive and visually appealing user interface that focused on simplicity, ease of use, and efficient workflows. The UI incorporated clear navigation, consistent visual elements, and intuitive controls to enhance the overall user experience.
- Seamless Integration: MTL ensured seamless integration of the new design with Pay10’s existing backend systems, enabling real-time data synchronization and compatibility.
- Front-end Development with React.js: MTL utilized React.js, a powerful JavaScript library, to develop the front end of the vendor admin panel. React.js facilitated the creation of reusable components, efficient rendering, and state management, resulting in a performant and responsive application.
Results
The collaboration between Pay10 and MTL yielded significant improvements:
- Enhanced User Experience: The revamped vendor admin panel provided vendors with an intuitive and user-friendly interface, enabling them to navigate and complete tasks more efficiently. The improved UX led to increased vendor satisfaction and productivity.
- Seamless Integration: The new design seamlessly integrated with Pay10’s existing backend systems, ensuring smooth data synchronization and compatibility. This allowed for uninterrupted operations and streamlined workflows.
- Responsive and Scalable Interface: Leveraging React.js, MTL developed a responsive and scalable front-end application. Vendors could access the panel from various devices, ensuring a consistent user experience across different screen sizes.
- Efficient Front-end Development: The use of React.js facilitated the development of a performant and robust front-end application, allowing for fast rendering, optimized code, and improved overall performance.
Services Provided
User Experience Design
Front end development
Technologies/Tools Used
Figma,
React.jsHTML/CSS
Conclusion:
Metric Tree Labs successfully transformed Pay10’s vendor admin panel by leveraging React.js, resulting in an enhanced user experience and streamlined operations. The revamped design provided vendors with an intuitive and efficient interface, improving productivity and satisfaction. The seamless integration with existing backend systems ensured data synchronization and compatibility. By partnering with MTL, Pay10 was able to create a user-centric vendor admin panel that aligned with their vision of delivering accessible and secure financial services to under-served populations.
